KRUZEY PRIVACY POLICY

Last Updated: January 2026

1. Introduction

Kruzey Pty Ltd (ABN 76 154 303 465) (‘we’, ‘us’, ‘our’) operates the website www.kruzey.com.au (the ‘Website’). We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Website.

By using our Website, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide to us, including:

If we implement SMS marketing in the future, we may also collect your mobile phone number with your express consent.

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information, including:

2.3 Information Collected Through Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity. See Section 6 for more details.

3. How We Use Your Information

We use your personal information for the following purposes:

If we implement SMS marketing in the future, we may also use your mobile number to send you time-sensitive updates and promotional messages with your consent.

We will not use your personal information for purposes other than those described in this Privacy Policy without your consent.

We process your personal information based on the following legal grounds:

5. Disclosure of Your Information

We may share your personal information with:

5.1 Service Providers

Third-party service providers who assist us in operating our Website and services, including:

If we implement SMS marketing in the future, we may also share your mobile number with SMS gateway providers.

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Advertising and Programmatic Partners

We share information with advertising partners to deliver targeted advertising:

Information shared may include device identifiers, IP addresses, browsing behaviour, and other data described in Section 6. This sharing occurs automatically through programmatic advertising technology.

5.3 Affiliate Partners

We work with betting service providers as affiliate partners. When you click on affiliate links on our Website:

5.4 Social Media Platforms

When you communicate with us through social media platforms (including direct messages), that communication is also subject to the privacy policy of the relevant platform. We may use social media management tools that store copies of these communications.

We may disclose your information if required by law, regulation, legal process, or government request, or to protect our rights, property, or safety.

5.6 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

5.7 International Data Transfers

Some of our service providers, advertising partners, and technology platforms are located outside Australia, including in the United States, European Union, and other jurisdictions.

Specific Overseas Recipients:

When you use our Website, your personal information (including information about your gambling interests) may be disclosed to the following overseas entities:

RecipientLocationPurpose
Meta Platforms, Inc. (Facebook/Instagram)United StatesAdvertising tracking, audience building, conversion measurement via Meta Pixel
Google LLCUnited StatesAnalytics (Google Analytics), advertising (Google Ads), conversion tracking
Alphabet Inc. subsidiariesUnited StatesAdvertising technology services
Various Demand-Side Platforms (DSPs)United States, EU, SingaporeReal-time bidding, programmatic advertising
Various Supply-Side Platforms (SSPs)United States, EUAd inventory management
Affiliate network operatorsVarious (primarily US, EU, Australia)Affiliate tracking and commission attribution
Data Protection Measures:

When we transfer your personal information overseas, we take reasonable steps to ensure that the recipient handles your information in accordance with the Australian Privacy Principles and this Privacy Policy. These steps may include:

Important Notice:

By using our Website, you acknowledge and consent to the disclosure of your personal information, including potentially sensitive information about your gambling interests, to overseas recipients as described above. Once disclosed to overseas recipients, your information may be subject to the laws of those countries, which may not provide the same level of protection as Australian privacy law.

We are not able to ensure that overseas recipients comply with Australian privacy law, and you may not be able to seek redress under the Privacy Act against those recipients. However, we will take reasonable steps to ensure your information is handled consistently with Australian privacy standards.

The countries to which your information may be transferred include:

6. Cookies, Tracking Technologies, and Programmatic Advertising

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site.

Sensitive Information Notice:

As a website that provides information about gambling and betting services, we use tracking technologies (including pixels and cookies) that may collect information regarding your gambling interests, preferences, and behaviours. Under the Privacy Act 1988 (Cth), information about your gambling habits and interests may be considered sensitive information.

What This Means:

When you visit pages on our Website, tracking technologies may transmit information including:

This information is shared with third-party advertising partners (see Section 5.2 and 5.7) who may use it to build a profile of your interests.

By continuing to use this Website, you consent to the collection of information regarding your gambling interests via tracking technologies, and to the disclosure of this information to our advertising partners as described in this Privacy Policy.

If you do not consent to this collection, you should not use this Website. You may also:

You can withdraw consent at any time by ceasing to use the Website and clearing your browser cookies. You may also use the advertising opt-out mechanisms described in Section 6.7.

6.3 Types of Cookies We Use

Cookie TypePurposeDuration
Essential CookiesRequired for the Website to function properlySession
Analytics CookiesHelp us understand how visitors use our Website (e.g., Google Analytics)Up to 2 years
Affiliate Tracking CookiesTrack referrals to betting service providers for commission purposesVaries by provider (typically 30-90 days)
Advertising CookiesEnable targeted advertising and measure ad effectivenessVaries (typically 30 days to 2 years)
Preference CookiesRemember your settings and preferencesUp to 1 year

6.4 Programmatic Advertising Technologies

We participate in programmatic advertising, which uses automated technology to buy and sell digital advertising. This involves various tracking technologies and data sharing:

Real-Time Bidding (RTB) When you visit our Website, information about your visit may be shared in real-time with advertising exchanges and demand-side platforms (DSPs) to facilitate automated ad auctions. This may include:

Tracking Pixels and Beacons We and our advertising partners may use pixel tags (also known as web beacons or clear GIFs) to:

Device Fingerprinting Advertising partners may use device fingerprinting techniques that collect information about your device configuration (such as browser type, screen resolution, installed plugins, and time zone) to create a unique identifier for your device. This helps recognise your device across sessions even without cookies.

Cross-Device Tracking We and our advertising partners may use various techniques to recognise you across different devices (such as your mobile phone, tablet, and computer) to deliver consistent advertising and measure campaign performance.

Supply-Side Platforms (SSPs) and Ad Exchanges We work with SSPs and ad exchanges to make our advertising inventory available to advertisers. These platforms facilitate the automated buying and selling of our ad space.

6.5 Advertising Partners

Our programmatic advertising ecosystem may include partnerships with:

These partners may collect and process your information according to their own privacy policies. We encourage you to review the privacy policies of these third parties.

6.6 Third-Party Cookies and Services

Our Website may include cookies from third-party services, including:

6.7 Managing Cookies and Opting Out

Browser Settings You can control cookies through your browser settings:

Advertising Opt-Outs You can opt out of interest-based advertising through:

Mobile Advertising On mobile devices, you can limit ad tracking through your device settings:

Please note that opting out does not mean you will stop seeing ads; rather, the ads you see may be less relevant to you. Disabling certain cookies may also affect Website functionality.

6.8 Do Not Track

Some browsers offer a “Do Not Track” feature. Our Website does not currently respond to Do Not Track signals, but you can use the opt-out methods described above.

7. Marketing Communications

7.1 Types of Communications

With your consent, we may contact you through various channels:

Email
SMS/Text Messages (if implemented)

Note: We do not currently send SMS marketing. If we implement SMS communications in the future, we will obtain your express consent before sending any messages.

Social Media Direct Messages

We will only send you marketing communications where:

If we implement SMS marketing in the future, we will obtain your express consent before sending promotional messages and will identify ourselves in each message.

7.3 Opting Out

You can opt out of marketing communications at any time:

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related messages (such as responses to your enquiries or important notices about your account).

7.4 Communication Frequency

We aim to communicate at a reasonable frequency. You may be able to adjust your communication preferences to receive fewer messages while staying subscribed.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including:

Data TypeRetention Period
Newsletter subscriptionsUntil you unsubscribe, plus 30 days for processing
SMS subscriptions (if implemented)Until you unsubscribe, plus 30 days for processing
Social media communications2 years from last interaction
Contact enquiries2 years from last contact
Analytics data26 months (Google Analytics default)
Advertising dataVaries by partner (typically 30 days to 2 years)
Server logs12 months
Extended Retention:

Notwithstanding the above, we may retain your personal information for longer periods where required for:

Where we retain information for these purposes, we will only retain it for as long as necessary to fulfil the relevant purpose and will implement appropriate security measures.

After the applicable retention period, we will securely delete or anonymise your personal information.

9. Data Security

We implement reasonable security measures to protect your personal information, including:

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

10. Data Breach Notification

In the event of a data breach that is likely to result in serious harm to you, we will:

11. Your Rights

Under the Privacy Act 1988 (Cth), you have the following rights:

11.1 Access

You have the right to request access to the personal information we hold about you.

11.2 Correction

You have the right to request correction of any inaccurate or incomplete personal information.

11.3 Deletion

You may request that we delete your personal information where:

11.4 Unsubscribe

You can unsubscribe from our marketing communications at any time:

11.5 Complaints

If you believe we have breached your privacy, you can lodge a complaint with us. If you are not satisfied with our response, you can lodge a complaint with the OAIC at www.oaic.gov.au.

To exercise any of these rights, please contact us using the details in Section 15.

12. Children’s Privacy

Our Website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18, we will:

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Our Website contains links to third-party websites, including betting service providers. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.

We are not responsible for the privacy practices or content of third-party websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

Your continued use of our Website after any changes indicates your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: admin@kruzey.com.au
Postal Address: Kruzey Pty Ltd PO Box 4071 Langwarrin VIC 3910 Australia

We will respond to your enquiry within 30 days.