KRUZEY Tips – Privacy Policy

This Privacy Policy covers the KRUZEY Tips mobile app.

Effective date: 30 September 2026 · Version: legal-v2.0-2026-09-30

Kruzey Pty Ltd (ABN 76 154 303 465, "KRUZEY", "we", "us", "our") respects your privacy. This policy explains what personal information we collect through the KRUZEY Tips app (the "App"), how we use, share and protect it, and your rights. It is written to comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information we collect

When you create an account we collect details such as your name, email address, date of birth, mobile number (verified by a one-time code), your consent choices, and the sports and clubs you follow.

As you use the App we collect information about your install and device (platform, app version, device and analytics identifiers, and where your device settings allow it, the advertising identifier), how you use the App (screens and tips you open, steps you complete), notification tokens if you turn notifications on, diagnostic information if something goes wrong, and delivery information about messages we send you.

If you use a paid or premium feature, we collect the information needed to provide and bill it, through licensed payment providers.

2. How we use it

We use your information to operate and secure your account, confirm you are 18 or older, provide the App and its features, send you the content and messages you have opted into, understand how the App is used and improve it, measure and run our own advertising, meet our legal and regulatory obligations (including checks against regulatory or self-exclusion registers where the law requires or permits), and support and develop KRUZEY's products and services.

3. Age

The App is for people 18 or older. We will not create an account, and will close one, if we believe the user is under 18. We do not knowingly collect information from anyone under 18.

4. Consent and your choices

Creating an account records your acceptance of the Terms and this policy, and your consent to communications and marketing from KRUZEY, which covers tips content, app news, offers from our partners, and the advertising uses in section 5. Each consent is stored as a timestamped, versioned record.

You can turn marketing off at any time in the App's Account tab. That stops marketing messages and the advertising sharing in section 5. Account and security messages continue while you have an account. Notifications are controlled separately in the App and your device settings.

5. Advertising and analytics

To advertise KRUZEY and understand how the App performs, and unless you have turned marketing off:

• We may share a hashed (one-way encoded) version of your contact details with advertising platforms. They use it to tell us whether our advertising led you to sign up, to show KRUZEY ads to you and to people similar to our members, and to stop showing sign-up ads to people who have already joined. They cannot recover your details from the hash.
• We may use analytics and attribution tools, including software built into the App, which may receive device identifiers, app usage events and, where your device settings allow it, the advertising identifier, to attribute installs and sign-ups to our advertising and to report on how the App is used.

No platform or partner is permitted to use your information for their own marketing.

6. Sharing your information

We do not sell your personal information. We share it with service providers who help us run the App and our business (such as cloud hosting, messaging, payments, analytics, advertising and support providers) under terms that require them to protect it; with advertising and analytics platforms as described in section 5; with regulators, registers and law enforcement where the law requires or permits; within the Kruzey group of companies; and with a successor if KRUZEY or the App is sold, merged or restructured, in which case this policy continues to apply. If we ever offer wagering products, we will seek your fresh, specific consent before using or sharing your information for that purpose.

7. How we store and protect it

We store your information with reputable cloud providers, some of which host or process data outside Australia, and we take reasonable technical and organisational steps to protect it from misuse, loss and unauthorised access.

8. Your rights

You can access, correct or delete your personal information at any time. Delete your account in the App (Account tab, Delete account) or at kruzey.com.au/delete-account/. Deletion switches your account off straight away and permanently removes your personal information within about 30 days, except where we must keep records by law. During that period you can restore the account by signing back in. Information already held by analytics or advertising providers is kept under their own retention rules and is not linked to you by name.

Questions or concerns: admin@kruzey.com.au. If you are not satisfied with our response you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

9. Changes to this policy

We may update this policy. The current version is always available in the App and on our website with its effective date, and where a change is material we will take reasonable steps to let you know.

10. Contact

admin@kruzey.com.au, or Kruzey Pty Ltd, PO Box 4071, Langwarrin VIC 3910, Australia.