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Review of

Owned wholly by Palmer Bookmaking Pty Ltd, Palmerbet has been licensed in NSW. Having been launched in 2013, Palmerbet might be considered a new player in the Australian online betting industry. However, the Palmer family has been at the core of Sydney’s betting ring, with an experience that spans over 30 years. Having stepped into online bookmaking, Palmerbet seeks to provide punters with greater limits and improved odds. Overall, they claim to be committed to setting up a fair and interactive betting experience for enthusiastic Australian gamblers.

At KRUZEY, we have put Palmerbet through our rigorous tests to determine if they’re keen on delivering their best. Continue reading our detailed review of Palmerbet to discover if it is indeed one of the best Australian bookies online.

Website, Betting Types and the Markets

The Palmerbet website is designed to feature the standard three-column layout that is favoured throughout the online betting industry. On your left, you will find the all-inclusive menu while the center panel showcases current odds and the bet slip is located on your right. The featured sport on Palmerbet is horse racing while you can navigate to the second portion on the menu for all other sports that are listed alphabetically. At the top right, you can find a button that helpfully links to return to Home page if you wander into any unfamiliar area of the site. The bet slip is created to allow for a quick and painless experience in placing wagers. A quick multis section enables punters to plan and place multiple bets on upcoming popular events.

Within the horse racing menu, fixtures for the day and the next day are revealed through a sub-menu. You can click through to find the particular race you are looking for. Each race is listed with race numbers appearing across the card’s top and odds being displayed at the right of the horse’s name. When you click on a horse, you can find a quick evaluation. For interested punters, a detailed description of racing products can also be found on the website. While it can appear that Palmerbet is limited in the coverage of sports events, they do have a few favourites. Fans of Australian Rules, horse racing and Rugby will find themselves spoilt for choice with plenty of markets for each event.

Palmerbet manages an excellent up-to-date blog which covers all things racing, sports and even entertainment, which has great information for punters. For punters logging in through their iPhone, Palmerbet also has an iOS mobile app which is available on the App Store.

Minimum Bets

At Palmerbet, a minimum of $1.00 should be wagered when placing a bet online. If you are placing a bet on thoroughbred, harness and greyhound races or on certain approved sporting events via the telephone, your wager cannot amount to less than $20.00. Bets can be placed 24/7 by placing a call at 1300 123 238.

Deposit Methods

The Palmerbet site is encrypted and provides a safe, secure environment you can trust. Following their legal obligation, Palmerbet requires proof of identification from members within a 30-day time frame after an account is opened. Failure to provide proof within the specified time can result in account suspension. A step-by-step guide is available to help you with identity verification.

Funds can be deposited into and withdrawn from your Palmerbet account through various means. The required minimum deposits and permissible maximum deposit for your Palmer account may vary over time, however you will be notified through the website or by contacting customer service.

You can chose to make instant deposits through credit cards or POLi internet banking. Both Visa and MasterCard are accepted, however deposited funds are required to be turned over before processing any refunds. With your Australian bank account, you can also make a deposit through BPAY or Direct Bank Transfer. The process can take anywhere from 1 to 2 business days, as funds are processed through the bank.

You can transfer funds from your Palmerbet account to your preferred bank account at an Australian bank without being charged any fee. Funds will be processed into your account within a business day or two. If you wish to directly fund your Visa or MasterCard, you can make use of the credit card withdrawal facility where processing of funds can take up to 2 to 3 business days.


Palmerbet has plenty of highly rewarding promotions for its new and existing members. Following the online betting industry standard, the promotional free bets for new members are very competitive at Palmerbet. When you join Palmerbet, you will be rewarded with 100% matched bonus on your first deposit. This means you can collect up to $500 in bonus bets! You can place your bonus bets on racing products that offer odds of $1.40 or higher. In the event that you win on your bonus bet, you will find your winnings (excluding original stake amount) in your Palmerbet account. Once you turn over your initial deposit and bonus bet winnings at least twice on winning bets with odds of $1.80 or higher, you can withdraw them from the online account. However, you have a window of 90 days after receiving your bonus bet.

Racing enthusiasts can find much to rejoice about with Palmerbet promotions. You can enjoy the Autumn Effect special on select races in the Autumn Carnival such as the Rosehill and the Galaxy. If the horse you back officially places second or third, you can receive up to $50 back from your first bet. However, your bet must be placed online or on the mobile site to be eligible. Next, punters waging via the internet can enjoy the Super Saturday promotion. For select horses, you can enjoy boosted odds each Saturday (10 AM – 12 PM) by placing a maximum stake of $50. Greyhound races can be just as exciting thanks to Friday Dogs and Monday Night Dogs money back promotions.

If you’re more interested in sports betting, Palmerbet has plenty of sensational offers for you. Beginning with AFL Countdown that promises boosted odds for selected AFL Futures markets, you can also partake in AFL $2 Favourite Fill-Up. On NBA Thursday Throwdown, even if your selected team loses the match but leads at 3 quarter time, you can receive a bonus bet that matches your first head-to-head bet (up to $100). Not to mention the terrific bonuses for NRL, Rugby and an EPL special.

Live Streams and Betting

Palmerbet does not offer live video streaming for either sporting or racing events. However, you can certainly place live bets for select sporting events.

Customer Service

If you have any concerns, Palmerbet offers excellent customer support. You can contact their helpline (1300 12 4357) from Monday to Saturday during 8 AM – 6 PM to connect with a knowledgeable representative who can answer any of your queries. For your after hour enquiries, you can also contact them online through the contact form available. Your emails can be directed at For your convenience, Palmerbet hosts a detailed FAQ section which provides members and visitors with helpful information. You can also take a look at the how-to page for guidance on topics such as fund deposits, claiming and using bonus bets and credit card verification.

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Rate this agency

1 Star2 Stars3 Stars4 Stars5 Stars (10 votes, average: 2.50 out of 5)


  1. peter says:

    Great Aussie betting agency

  2. Stuart says:

    Great Aussie Bookie. Bigger odds than the others.

  3. Mark Jaccobs says:

    Awesome promotions and easy to use app!

  4. Paul says:

    You can’t do an online withdrawal if it contains a decimal point (cents involved)!!! Palmerbet’s reply “You can only process whole amounts online, if you wish for the decimal amount please contact the office on 1300123238.”.

    Interesting you they provided me with their BETTING phone number rather than their CUSTOMER SERVICE number.

  5. Nick says:


  6. Franklin says:

    Thanks a lot! This a incredible online site!

  7. Hhhh says:

    Absolute joke for a corporate agency. Go bet with one of the big four. Processing times so you miss out on if their traders cant match or lay on betfair. Payout is slow. I presume alot of these reviews are done by their staff

  8. Peter says:

    Have I have an account with you guys?

  9. Andrew Taylor says:

    Anyone betting here is a MUG there the only people they allow. Winners will be cut immediately

  10. John says:

    Terrible agency with no customer service, created an account to bet, deposited and odds shifted, tried to speak to a CSR who was rude and allowed no options to escalate my complaint. Cannot withdraw my money and I am honestly feeling like they must be breaking some laws in their methods and practices.

  11. Mat says:

    Why so many complaints? I deposited $5, turned it into $120. Withdrew the $100 at 10am yesterday and it was in my bank by that night. Turned my last $20 into another hundred later that night but must have missed business hours or something because it’s still being processed.

  12. Matt says:

    worst bookmaker online. The owner Grant is a rude flog too

  13. Alex Queensland says:

    not recommended, they are rude, cheater, and redicular high turn over requirements.

  14. Jim says:

    One of the worst. Rude and hate when you win. Keep an eye on your balances as well as mine were messed with. Do not use.

  15. Kevin says:

    Worst bookie I’ve ever used and I’ve bet with plenty of them. The customer service is absolutely appalling and I believe that reflects on their management. Stay away and stick with the big firms.

  16. Stacey says:

    What an absolute joke this site is if anyone in the same household as you has an account you can not get any bonuses we signed with William hill and if u refer a friend u get a bonus as well as sign up bonuses for u both

  17. Don says:

    By far WORST betting agency i’ve Ever used. Refused to honour the start up bonus bet that was originally accepted, rudest customer service, worst app. These little fish should not be in business. Clearly all of the ‘positive’ reviews in here are fake. Not hard to tell. Don’t waste your time with these amateurs.

  18. Ben says:

    I had the misfortune of joining this site last year.

    Absolute joke of a bookmaker. For such a middling-sized website, there are so many complaints about bonuses not being awarded, usually based on T&C’s they claim they can’t justify to you because of “privacy” concerns.

    They gladly took my money and gave the appearance of giving me a bonus bet, then withdrew it citing “same IP/same family member BS”. It is a regular occurrence for this place.

    You don’t see this kind of BS on sites like William Hill or Neds, despite the fact that all bookies have their drawbacks.

  19. Angie says:

    DISHONEST WEBSITE! Won $3500 with Palmerbet.


    As soon as the complaint was made they sent an email response saying the matter is now closed from our end.